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Your Privacy Matters: Cookie Policy

CareFirst is committed to providing you the best service while protecting your information and respecting your right to privacy. This site uses cookies and other technologies to improve your experience and to assist us enhance and manage the electronic services we provide to you. This policy provides detailed information about how and when we use cookies and applies to any electronic service provided by CareFirst BlueCross BlueShield and its related entities.

How we use Cookies

  • Authentication: Cookies help us identify you after you log into one of our services and allows us to personalize the features and information available to you.
  • Security: We use cookies to help us detect malicious activity. We may collect information including your device’s IP address and geographic region based on your IP address or GPS location if location services are enabled.
  • Performance and Analytics: We use cookies to monitor the performance of our products which helps us improve our offerings. CareFirst uses Google Analytics to monitor our services. More information about their cookie policy is available at https://policies.google.com/privacy.

Controlling Cookies

Most browsers and devices allow you to control cookies through their settings or preferences. We will only store cookies on your devices if your settings allow. If cookies are disabled, we cannot personalize the services or features we offer and it may prevent you from saving customized settings like login information.

Contact Information

If you have any questions about our privacy policies, please contact us. We support your right to protect the privacy of your protected health and financial information. Our privacy policy is available online. To request a copy of our policies or to report a concern, please contact our Data Protection Officer or Privacy Office:

CareFirst BlueCross BlueShield and CareFirst BlueChoice, Inc.
Privacy Office CT 10-03
10455 Mill Run Circle
Owings Mills, MD 21117
DataProtectionOffice@carefirst.com