Need a User Account?

If you are already contracted with CareFirst:

Direct Brokers (Brokers not working with General or Full Service Producers)

  • Please contact 1-877-526-8390 Option 4 to obtain User ID or password information.

Indirect Brokers (Brokers working with agencies and also with General or Full Service Producers)

  • To Establish Access: Please contact the Principal Broker of your agency or Staff member assigned to delegate access.
  • To Reset Password:
    • If you have logged in to the site at least once, you were prompted to set up security questions. Select "Forgot Password?" and proceed.
    • If you have never logged into the site but have been assigned access, please contact 1-877-526-8390 Option 4.

General or Full Service Producers

  • To Establish Access: Please contact the Principal Broker or the staff member assigned to delegate access. General and Full Service Producers have access to grant access to employees of the producer.
  • To Reset Password:
    • If you have logged in to the site at least once, you were prompted to set up security questions. Select "Forgot Password?" and proceed.
    • If you have never logged into the site but have been assigned access, please contact 1-877-526-8390 Option 4.