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CareFirst Hub

Easily manage group and member transactions with our exclusive platform

We are excited to offer you the CareFirst Hub—the CareFirst BlueCross BlueShield end-to-end solution for managing your group and member transactions.

  • A fully connected system for quoting, group setup, enrollment and billing
  • Accessible from any device–computer, phone or tablet (CareFirst Broker App available on smart devices)
  • Provides a quick snapshot of ongoing activities and reporting
  • An exclusive CareFirst platform available to designated partners, brokers, employers and employees

Key features

  • Enrollment
    • Open enrollment–review benefits, add new employees, term existing employees
    • New hires–enroll new employees and instantly generate temporary ID cards
    • Qualifying life events–easily submit qualifying life events and upload supporting documents
  • Billing Dashboard
    • View monthly billing and payment activity for your book of business
    • Online payment setup for employers
    • Monthly invoice display enables users to download invoices as an Excel document or PDF
  • Employer Registration Dashboard
    • Brokers can set up access to the employer portal for groups and review and approve pending registration requests
  • Effective and Easy-to-Use Tools for Managing Groups and Members
    • Simplified features for locating and adding new groups and prospects
    • Comprehensive group landing pages for managing renewals, product changes, enrollment and billing all in one location
    • Valuable renewal charts provide snapshots of important group information
    • Extensive product listing page for retrieving medical, dental, and vision products with an estimated premium and comparing benefits and MLR age band rates
    • Convenient electronic proposals that can be downloaded as a PDF or emailed to groups for e-signing

Find out if the CareFirst Hub is right for you

Contact your CareFirst sales representative for more information.