Due to an upgrade to the CareFirst Broker Portal, on 1/6/2023, your current password will need to be reset using the "Forgot Password" link on the login page. Should you have any issues please use the Help Desk number on the login page for support.
Awards & Recognition
At CareFirst, we strive to exceed the highest standards, both in how we conduct business and how we treat our employees. As the region’s largest not-for-profit insurer, we are proud to receive continued recognition for our innovative health care products, dedicated member service, and community leadership.
CareFirst has been nationally recognized as a "Best in Blue" insurer for providing stellar customer service for 24 consecutive years for D.C. Federal Employee Program members and 17 consecutive years for Maryland Federal Employee Program members.
The Federal Employee Program Excellence Awards are presented annually by the Blue Cross and Blue Shield Association (BCBSA) to honor member plans that provide excellent service to federal employees.
The awards focus on the service profile, strategic profile, claims and customer service performance, keeping benefit and administrative costs low, and growing membership.
With more than 8,000 employees and contractors located through our service region, CareFirst has long been committed to promoting a culture of tolerance, acceptance and diversity in the workplace.
In 2021, the company has earned the following recognitions:
- A top score of 100 percent from the Human Rights Campaign (HRC) on the organization’s 2021 Corporate Equality Index (CEI) and recognition as one of the “Best Places to Work for LGBTQ Equality” by HRC;
- Recognition as one of the “Best Companies for Multicultural Women” in by Working Mother
Every year since 2012, CareFirst has been recognized as one of the region’s leading corporate philanthropists by publications including the Baltimore Business Journal and Washington Business Journal.
Since 2019, CareFirst employees have logged 72,054 hours donating time to organizations and community partners including the Maryland Food Bank, Food for Others, the Boys and Girls Club, the Medical Reserve Corps and more.
For over 20 years, CareFirst has partnered with United Way and has contributed over $15 million in associate pledges, fundraising, resources and matching grants. The long-standing relationship between CareFirst and United Way has promoted philanthropic giving through workplace campaigns and other programs that have contributed greatly to enhance quality of life and stronger community around the Mid-Atlantic.
CareFirst’s 2021 Spring Campaign (conducted from 5/17/21 – 6/11/21) raised a total of $702,215 in CareFirst Associate Pledges. Our efforts helped nine United Way chapters across our service region advance the basic needs of education, housing, employment and health to help low-income families achieve self-sufficiency.