Welcome to the All-New Account Insights

Discover Account Insights For Your Clients



Generate detailed reports in real-time to help your customers manage their health plans.

To help your customers make smart, confident decisions about their organization’s health plan, you need information. The more information you have, the better. When you can request, review and retrieve data quickly, you can be in a more consultative position to talk about costs, benefits and savings with customers to help them do what’s right for their employees.

Functionality Includes:

  • Break out of utilization, financial performance and demographics by using advanced filters such as plan, group, product, and location to enhance analytics.
  • Flexible time periods for all reporting
  • Adjustable threshold for the high-cost claimants
  • Data visualization and data export to Excel
  • Interactivity between visuals
  • Book of business comparisons
  • Continuous report and features development

Reporting Features Include:

  • Enrollment—key demographics
  • Financials—key measures such as PMPM, PEPM, trends, and site of care utilization
  • Digital engagement—MyAccount utilization and metrics for virtual call and nurse advice line
  • Products, services and programs—wellness, clinical and specialty product (dental/pharmacy/vision) reporting
  • Social Determinants of Health

Log In to Get Started
*Available for 100+ Groups only.


Or, if you’d like to schedule an interactive demo,
please connect with a CareFirst representative.

Account Insights Executive Overview

Send Us Your Feedback

As part of CareFirst’s commitment to serving your needs, we’ll be regularly upgrading our reporting tool to help you better serve your clients.

If there’s something you’d like to see added, we’d love to hear about it. Connect with your CareFirst representative today!