PCMH & TCCI Program Description and Guidelines

Below, you will find the complete Program Description and Guidelines for the CareFirst Patient-Centered Medical Home Program (PCMH) and Total Care and Cost Improvement Program Array (TCCI).

The document presents CareFirst’s integrated approach to obtaining high quality, cost effective care services for CareFirst members, as well as for Medicare beneficiaries through the application of a “Common Model” (CareFirst’s PCMH Program) that applies one set of rules, a common infrastructure, one set of data and one set of accountability rules. CareFirst’s PCMH Program launched in 2011 and the Medicare effort got underway in 2012 under the auspices of a CMS Center for Medicare & Medicaid Innovation Award.

The Program Description and Guidelines is comprised of three volumes and eight distinct parts detailing CareFirst’s perspective on the problems and challenges that shaped our approach to the PCMH Program, as well as on each main program component.

Download and print the complete PCMH & TCCI Program Description and Guidelines.

Navigating the Program Description and Guidelines


  • Both the “Summary Table of Contents” and “Master Table of Contents” are clickable. Move your cursor to any item in these tables of contents and click to navigate directly to that spot in the Guidelines document.
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